Jobs within the tourism industry Essay

IntroductionThe become and tourism sedulousness is one of the faster growing industries in the world with over 50,000 jobs being created e truly year. This shows due to amount of employment this trade has created by the year 2007 there go forth be an different 300,000 jobs created. The industry provides a wide flesh of employment both direct and indirect jobs which will cater for people of all ages, skills and abilities. The nature of the industry will fee-tail that many companies would need mental faculty over the high seasons known as seasonal or temporary staff. Some jobs can to a fault involve unsociable hours such as evenings or weekends. expire ServicesJobs on tap(predicate)Jobs deep down the travel services imply* Agency clerk* Tour Operator* reanimate Representative* Travel agency Manager* Administration* Reservation clerks etcJob interpretation and Working conditionsThe Representative is the primary source of help and information for guests, transaction with any immediate problems arising in resort such as accident or injury. The representative is responsible for welcoming guests and briefing them on the resort, ensuring the hosting in the chalets is of the highest quality, and will accompany passengers on the transfer coach between airport and resort. The working conditions ar often outdoor based travelling from airport to resort some(a)times many trips can be made within one day. They atomic number 18 expected to work 6 out of 7 days a week.Travel agents are the link between the client and tour operators. The travel agency clerk sells a diversity of products and holidays to cater for incoming, outbound and domestic tourists. The working conditions are very different to a resort representative because it is often office based (shop floor), staff are usually required to work on 9-5 including some weekends, similar to any other retail outlet.Skills and qualificationsThe skills and qualifications depend in the job and the level of employme nt. A resort representative employee is expected to remove at least one other spoken language i.e. French (depending on where the resort is based), good communication skills and must be over the age of 21.A travel agent is required good communication skills, ICT skills and literacy and numeracy skills can be useful.TransportationJobs lendableJobs in Transportation can be divided into three types these are land, air and sea. These jobs can include* Cabin attendant* Pilot* Air traffic control officer* Airport baggage handler* nag number one wood* Train driver etcJob Description and Working conditionsCabin attendants are responsible for the safety of passengers during flights, all aspects of the cabin management, the menu planning and catering, the organisation of captain meal-services as well as the comfort of V.I.P. passengers and their assistance before and after flights when necessary. The working conditions are mainly within the aircraft. They are expected to be extraneous f rom home for long periods of time and for unsociable hours, within a confined environment.Taxi drivers transport passengers to and from their homes, workplaces, and other locations. They also help tourists and other travellers get most(prenominal) in a new area. They drive cars licensed as a taxi to transport passengers for a fare that is calculated on a taximeter. Taxi drivers usually work shifts involving day, evening and weekend work usually unsociable hours, within a confined environment.Skills and qualificationsCabin attendants foreign languages, a pleasant appearance, customer service skills and communicational and organisational skills. Most air companies will only employee people over the age of 21.Taxi drivers need good communication skills, able to hang on calm at difficult times and a high level of driving skill.The skills and qualifications depend in the job and the level of employment.Accommodation and CateringJobs availableJobs within Accommodation and catering can be very vary from working away in a cruise ship to working with a local pub other jobs within the area can include* Receptionist* House keeper (manager)* Chef* Waiter* Hotel porter* Bar person etcJob Description and Working conditionsThe Housekeeping booster is responsible for the day-to-day operation of the Resorts Housekeeping Department. The essential duties include responsibility for the day-to-day cleaning of public areas and accommodation, laundry, bed linen, feasting linen and staff uniforms. Working conditions include working long, irregular unsociable hours and shift work.A job as a Bar person within a resort hotel may often involve waiting on tables, bar work and cleaning within the restaurant and bar. Duties may also include organising promotions and stock control. Hours are often unsociable on evening and weekends.Skills and qualificationsA housekeeping assistant should have a smart appearance, well spoken and have a pleasant character and must be able to work within a team.Minimum age of bar staff is 18 although most bars prefer 21+. Bar staff need Stamina, enthusiasm and be able to work within a team. Good communication skills are needed and customer service skills.The skills and qualifications depend in the job and the level of employmentTourist attractionsJobs availableJobs within tourist attractions can be varied depending on the type of attraction i.e. Natural (such as beaches) or purpose built (such as theme parks). Jobs within the area can include* advertizing staff* Catering staff* Tour guides* Retail assistant* Pool lifeguard* Cleaners etcJob Description and Working conditionsA job as a tour guide will involve directing a group of holidaymakers or day-trippers around an attraction or to a wide multifariousness of locations within the UK or overseas. They will act as a guide and ensure that the itinerary, facilities and services promised are provided. Tour guides work in all digest conditions. Tour guides may work regular or irregular hours depending on the organisation they are working for. The work is seasonal, this means that they will be very busy within the summertime it also means that there will be many non-permanent jobs.Lifeguards are responsible for the supervision of swimming and a variety of recreational activities. There are key Responsibilities in which a lifeguard will have to do for example preventing accidents, respond quickly to all want situations and to maintain cleanliness within the pool area. Pool supervisors and lifeguards may work indoors or outdoors, and conditions are usually wet and noisy. Pool supervisors and lifeguards usually work octette hours a day.Skills and qualificationsCustomer care skills are needed in all types of attraction employment this is generally because they are in contact with costumers all the time. The employee would also have a willingness to work long unsociable hours especially within the high season.The skills and qualifications depend in the job and the lev el of employment for example a GVQ in travel and tourism may be required in a higher level of employment.Tourism Support and Information PromotionJobs availableJobs within tourism support and information promotion include jobs within the RTB (regional tourist board), TIC (tourist information centres), and LA (local authorities) jobs within these areas can include* Information staff* Tourist information assistant* Standards officers* Administration staff* Marketing staff* Research officers etcJob Description and Working conditionsA Tourist information assistant is required to provide tourists within information about attractions etc within the area and promoting the area by giving tourists free leaflets on the attractions and facilities around the destination other responsibilities may include advising tourists about places of interest, providing directions, prices and opening times of facilities. And may often Book accommodation and tickets (e.g. theatre or football) for tourists. W orking condition are attitude based and often work with computers these are similar to any office work.Skills and qualificationsSkills and qualifications in which are needed to work within this section are ICT skills, merchandising and sales experience, customer care skills language qualifications may be required and an NVQ in travel services ad tour guides may also be required depending in the level of employment.